It has been two years and we love our John Wood water heater!Tom and his Capital Plumbing install team were quiet, efficient, friendly and cleaned up the area well following install.At the same time, all sinks had an easy-to-use shut-off valve added beneath for safety in case of water emergency, a water line for future refrigerator was installed and they threw in a new, safe hose attachment for the clothes washer to replace the aging rubber. Never even thought of it. You never want a water line to burst!