Main Water
Shut-Off Valve
Replacement
Edmonton

Protect your home from water damage with our professional main water shut-off valve replacement Edmonton service. Serving Edmonton and surrounding areas since 2001.

How to Replace a Main Water Shut-Off Valve Edmonton

Why Replace Your Main Water Shut-Off Valve?

The Critical Role of Your Main Shut-Off Valve

Your main water shut-off valve is the first line of defense against catastrophic water damage in your home. This crucial component allows you to quickly stop all water flow in case of:

Burst or leaking pipes
Fixture failures or overflows
Planned plumbing repairs or renovations
Extended absences from your home

When this valve fails, you lose the ability to control your home’s water supply in emergencies, potentially leading to extensive and costly damage.

Signs Your Valve Needs Replacement

Leaking or dripping around the valve stem or body

Difficulty turning the handle due to mineral buildup or corrosion

Incomplete shutoff – water continues to flow when valve is closed

Visible corrosion or rust on the valve body

Age – valves over 20 years old are prone to failure

The EPCOR Coordination Process

Important EPCOR Information

Before replacing your main water shut-off valve, you’ll need to coordinate with EPCOR to have your water temporarily shut off at the property line. Capital Plumbing will guide you through this process, but here’s what you need to know:

EPCOR Toll-Free Phone Number:

1-800-667-2345

Initial EPCOR Contact

Call EPCOR at 1-800-667-2345 and inform them you need your main water shut-off valve replaced. Tell them you’re working with Capital Plumbing for the replacement service.

Request a CC Test

We strongly recommend requesting a CC test before scheduling the water shutoff. This critical test checks the condition of the curb stop valve (also called the CC valve) at your property line.

Why this matters:

The CC test ensures the curb stop valve is operational before scheduling the work. If issues are found, they can be addressed first, preventing delays on the day of your scheduled replacement.

EPCOR Site Visit

EPCOR will send a technician to inspect your CC valve, usually within 3 business days. They’ll check if it’s accessible and in good condition. You’ll receive a call from EPCOR about the outcome.

If the CC valve is operational:

EPCOR will call you within three business days to schedule a date to turn off the water. They’ll also inform you of any applicable fees.

If the CC valve is NOT operational:

EPCOR will call to discuss whether the valve must be repaired or replaced before proceeding with your main shut-off valve replacement.

Coordinate with Capital Plumbing

Once your EPCOR appointment is confirmed, contact Capital Plumbing at 780-451-5666 to schedule our technicians to arrive at your home shortly after EPCOR turns off your water. We’ll ensure a smooth, efficient valve replacement.

Main Water Shut-Off Valve Types

Ball Valves

Our Recommended Option

Quarter-turn operation for quick shutoff

Reliable, long-lasting performance

Less prone to leaking or sticking

Clear visual indication of open/closed status

Ball valves are considered the most reliable option for main water shut-offs and are our recommended choice for replacements.

Gate Valves

Common in Older Homes

Multi-turn wheel mechanism

Allows for flow regulation

More prone to mineral buildup and sticking

Often develop leaks as they age

While common in older installations, we typically recommend upgrading gate valves to ball valves during replacement for improved reliability and ease of operation.

Benefits of Professional Valve Replacement

Peace of Mind

With over 20 years of experience in Edmonton, our licensed professionals ensure your valve is installed correctly, giving you confidence that your home is protected.

Expert Installation

Our skilled technicians use proper techniques and high-quality materials to prevent leaks, ensure proper function, and maximize the lifespan of your new valve.

Time Efficiency

We coordinate with EPCOR and complete the replacement quickly to minimize disruption to your water service, typically finishing within a few hours of EPCOR shutting off the water.

Quality Guarantee

Our work is backed by warranty protection and our commitment to customer satisfaction. If you’re not happy with any aspect of our service, we’ll make it right.

Valve Education

We’ll show you how to operate your new valve and provide tips on maintaining it for optimal performance and longevity, empowering you to protect your home.

Thorough Inspection

Our technicians inspect your plumbing system during installation to identify any other potential issues, helping prevent future problems before they occur.

What To Expect During Replacement

Assessment & Preparation

Our technician will assess your current valve and prepare the work area, protecting your flooring and surrounding fixtures.

System Drainage

After EPCOR shuts off water at the curb, we’ll drain the remaining water from your home’s pipes by opening faucets throughout the house.

Valve Removal & Installation

The old valve is carefully removed and the new valve is installed using proper techniques and materials to ensure a watertight connection.

System Restoration

Once installed, we’ll signal EPCOR to turn the water back on at the curb. Your technician will then check for leaks and ensure proper operation.

Air Purging & Final Testing

We’ll systematically open faucets throughout your home to purge air from the lines and test each fixture to ensure proper function.

Education & Demonstration

Before leaving, we’ll show you how to operate your new valve and provide maintenance recommendations to maximize its lifespan.

Frequently Asked Questions

How much does a main water shut-off valve replacement cost?

The cost typically ranges depending on your specific situation, valve type, and whether additional repairs are needed. EPCOR may also charge fees for their services to shut off and turn on the water at the curb. We provide transparent, upfront pricing before beginning any work.

Where is my main water shut-off valve located?

In Edmonton homes, the main water shut-off valve is typically located in the basement near where the water line enters your home from the street. It's usually near your water meter. If you're having trouble locating it, our technicians can help you find it during a service call.

What is a CC test and why is it important?

A CC test is performed by EPCOR to check the condition and functionality of the curb stop valve at your property line. This test is crucial because it ensures that EPCOR can successfully shut off your water at the street before your scheduled replacement. If issues are found with the curb stop valve, they must be addressed before proceeding with your main valve replacement.

How long does the valve replacement process take?

The actual valve replacement typically takes 1-2 hours once the water is shut off. The entire process, including coordination with EPCOR, can take 2-3 hours total. We work efficiently to minimize your time without water service.

What type of valve do you recommend for replacement?

We typically recommend installing a quarter-turn ball valve, which is more reliable and easier to operate than traditional gate valves. Ball valves provide a clear visual indication of whether they're open or closed and are less prone to leaking or sticking over time.

Main Water Shut-Off Valve Replacement Edmonton