Top Frozen Pipes Repair in Edmonton
Frozen Pipes Repair Services
Why Do Pipes Get Frozen?
In Edmonton, we suffer from winters with harsh temperatures that go well below freezing. These cold days put your pipes at risk for freezing, turning the water into solid ice and causing dangerous blockages. Extremely cold temperatures can also cause damage to your pipes and plumbing systems.
When the temperatures drop, your pipes may be at risk. If your pipes are not properly insulated, frozen pipes are cause for concern. Once your pipes are frozen, this ice can continue to expand. If this issue is left unresolved, it can cause your pipe to burst or crack.
How to know if your pipe is frozen?
- Always check the pipes located on outside walls
- Hose-bibs are the biggest culprit and freeze frequently
- The pipes are extremely cold to touch
- Frost developed on the pipes
- No water flowing from faucets
What to do If Pipes are Frozen?
Once you suspect that your pipes are frozen, do not wait. Contact our plumbing experts to come to your home to unfreeze and repair your frozen pipes to prevent any further issues, bursts, or cracks.
We understand that your frozen pipes occur at inconvenient times. Our team of experienced technicians work around-the-clock to provide you with solutions to any of your plumbing needs – no matter the time of day or night.
If you have frozen pipes, you want to trust Capital Plumbing & Heating to restore the function of your home quickly to mitigate any additional damage. Contact us to schedule an appointment with our plumbers today!
What You Should Do When Your Pipes Freeze
How to Prevent Frozen Pipes - 5 Useful Tips
If you suspect that your pipes are frozen, you first need to shut off your main water valve to take pressure off your pipes and prevent flooding. If you can spot the blockage, you may be able to thaw the ice yourself with the help of a space heater or hairdryer.
Contact our professionals so we can make our way to your home to inspect and thaw the leak and prevent any other damages.
While all poorly-insulated pipes are susceptible to freezing when the temperatures drop dramatically, there are some pipes that freeze more frequently, including:
- Exposed pipes
- Water supply pipes in unheated areas
- Pipes in walls with little to no insulation
Frequently Asked Questions
Questions? We’ve got you covered! Check out our FAQ for quick answers to common queries. Need info not covered? Reach out, and we’ll happily assist with any questions or concerns you have. We’re here to help!
1. How Much Does It Cost to Repair Frozen Pipes?
The cost of repairing frozen pipes depends on several factors, such as the location, length, and extent of the damage. The average cost of repairing a burst pipe is $500, but it can range from $100 to $4,000 depending on the situation.
2. Can Frozen Pipes Be Fixed?
Yes, frozen pipes can be fixed by repairing any cracks or bursts. However, this is not a DIY job and requires professional assistance. We offer expert frozen pipes repair services in Edmonton, with experienced technicians who can unfreeze and fix your pipes quickly and safely.
3. What Is the Best Solution for Frozen Pipes?
The best solution for frozen pipes is to prevent them from freezing in the first place by taking proper precautions, such as insulating your pipes, disconnecting hose bibbs, installing pressure relief valves, and keeping your faucets dripping during cold weather. If your pipes are already frozen, you should shut off the main water valve and call a plumber as soon as possible.
4. At What Temperature Do Pipes Freeze?
A general rule is that pipes can freeze when the temperature drops below 0°C (32°F). Pipes that are exposed, unheated, or poorly insulated are more vulnerable to freezing than pipes that are protected, heated, or well insulated.
5. How Do Plumbers Unfreeze Pipes in Walls?
Plumbers use various methods to unfreeze pipes in walls, depending on the accessibility and severity of the problem. Some common techniques include using a heat gun, a blowtorch, a space heater, or a heating pad to apply heat to the affected area. Plumbers can also use specialized equipment, such as infrared cameras or thermal imaging, to locate hidden pipes.
6. What Should I Do If My Pipes Are Frozen?
If you suspect that your pipes are frozen, you should act fast to minimize the damage and avoid a burst. You should first turn off the main water valve and open the faucets to relieve the pressure. Then, you should try to locate the frozen section and apply gentle heat if possible. You should also contact a plumber immediately to inspect and repair your pipes.
7. What Are the Dangers of Frozen Pipes?
Frozen pipes are not only inconvenient, but also hazardous. They can cause water loss, increased bills, low water pressure, poor air quality, and mold growth. Moreover, frozen pipes can burst, causing flooding, water damage, structural damage, and electrical hazards. Therefore, it is essential to prevent and fix frozen pipes as soon as possible.
8. Should i turn off water if pipes are frozen?
Yes, turn off the water supply ASAP! When pipes freeze, the expanding cold can burst and flood your home. Taking immediate action to turn off the water can help mitigate the risk of these issues, preventing potential disasters and the need for extensive repairs.
Real Customer Reviews on Google
Our furnace repair was done promptly and with professionalism that surpassed my expectations. Thank you capital plumbing and thank you, Kevin
Really impressed with Capital Plumbing. Matt and Dom were polite and professional. They did a great job fixing our shower hose and drain. We will definitely use them again!
Kevin was great! Very thorough and knowledgeable regarding HVAC. Also friendly and professional.
Capital plumbing gives off the air of a caring committed team who care about quality service.
Capital plumbing gives off the air of a caring committed team who care about quality service.
Darren was very efficient and patient. He did a very good job and double checked to make sure there were no leaks.
March 2020
Kevin and Tom did an excellent job at my moms house checking her furnace, doing safety checks and installing a new faucet and shower head in the main washroom. They double checked everything and made sure they did everything properly.
Kevin was very efficient and did an excellent job. He double checked things and made sure everything was done properly. I have had Kevin at my moms house and at my house. He is always very pleasant and competent. During this Covid 19 he was very respectful of my elderly mom and reassuring that everything was going to be done properly.
November 10,2020
Tom was able to unblock the kitchen tap after a new hot water tank was replaced. He worked diligently and cleaned out the line. He installed a new pump and flap in the main washroom so that it would substantially reduce the water bill as it was leaking. He was very patient and thorough. He cleaned up every place he was and wore a mask to ensure safety protocols which was appreciated.
April 25,2022
Jesse and Scott did a all around check of my house and furnace. They replaced the anode rod in my hot water tank, flushed the tank, installed shut off valves because of my toilet leak and new humidifier pads. At my mom’s house they installed a new toilet and bathroom tap. The toilet was constantly running causing an increase in the water bill. Both men worked diligently and efficiently. Both were very pleasant and on task to get the work done.
March 2020
Kevin and Tom did an excellent job at my moms house checking her furnace, doing safety checks and installing a new faucet and shower head in the main washroom. They double checked everything and made sure they did everything properly.
Kevin was very efficient and did an excellent job. He double checked things and made sure everything was done properly. I have had Kevin at my moms house and at my house. He is always very pleasant and competent. During this Covid 19 he was very respectful of my elderly mom and reassuring that everything was going to be done properly.
November 10,2020
Tom was able to unblock the kitchen tap after a new hot water tank was replaced. He worked diligently and cleaned out the line. He installed a new pump and flap in the main washroom so that it would substantially reduce the water bill as it was leaking. He was very patient and thorough. He cleaned up every place he was and wore a mask to ensure safety protocols which was appreciated.
April 25,2022
Jesse and Scott did a all around check of my house and furnace. They replaced the anode rod in my hot water tank, flushed the tank, installed shut off valves because of my toilet leak and new humidifier pads. At my mom’s house they installed a new toilet and bathroom tap. The toilet was constantly running causing an increase in the water bill. Both men worked diligently and efficiently. Both were very pleasant and on task to get the work done.
Sources out possible reasons why water lines were freezing in the winter. Braydon did a great job!
Vince is very thorough and explains exactly what needs doing, how much it will cost, and the time required. He is an excellent technician and a credit to your company.
Matt was friendly, polite and most importantly very knowledgable about the products in our home. He took the time to explore the issue and make sure everything was corrected.
He was very friendly and polite and was most willing to help in any way.
Great service.
He was very friendly and polite and was most willing to help in any way.
Great service.
As always reps from Capital Plumbing & Heating were professional, capable and efficient. This is the first time Matt and Eric have been and we are very pleased with their work. Thank you.
Great and efficient service! My new go to for all my plumbing needs. Thank you Capital Plumbing for coming to the rescue.
Professional and courteous service provided by Braydon in replacing the hot water tank. Will use this company in the future.
Did an outstanding service with Carlo. Could not completely solve the issue but made sure it would be resolved with further assistance.The following day. Problem solved with in minute’s. Matt and Dave are a pleasure to work withh
Capital plumbing did a great job for us (matt). Much better experience than the last plumbing company we dealt with. Thanks Matt!
I’ve been a customer for years. Dave does my annual inspection/maintenance. He is very knowledgeable, professional, and teaches me about what he’s doing. 10/10
Excellent service! Fast and competent. Very friendly and knowledgable. Full stars!!! Dave in particular was outstanding.
We have been customers for eight years and would not consider using anyone else for our furnace, plumbing maintenance. Everything is explained on what service is required and options. Nothing is forced on you but rather priorities are given and you make your choices. Great service with personable and qualified technicians.
Braydon was great very courteous and knowledgeable. Thank you for coming out to the house.
Chris arrived early for the scheduled service appointment which is virtually unheard of. He provided a thorough explanation of the problems to fix and addressed them promptly and efficiently. Most highly recommended!
Dave and Eric were extremely efficient, friendly and did an amazing job! They replaced a basement toilet, garden hose bib and repaired a leaking tub faucet in our 1950s. Would highly recommend and definitely use again 🙂
Vince and Carlos did a great job replacing our furnace. They were polite and explained the equipment well
An efficient appointment that solved our issue, with prompt service. Thank you!
Matt was assigned to diagnose and repair our Air Conditioning after it failed following a power outage. Because of the various electronic boards involved, the problem was a difficult one. However, Matt stuck with it and went far above and well beyond to ensure the problem got solved, which it was. Throughout the entire process, Matt was a true professional, staying positive and systemically working through the various challenges the repair posed. He was friendly and courteous, his concern for the customer and his desire to provide the very best service shining through all the way from beginning to end. I would unhesitatingly recommend Matt to any customer and will ask for him should I have any other issues. Thank You Matt!
Dave from Capital Plumbing was so friendly, fast and professional. Excellent response time and work. Great Job!
Dave came to take a look at our furnace and he was so great to deal with. Extremely knowledgeable and explained things in an easy to understand way. I would highly recommend Capital!
Chris was fantastic. He is professional and knowledgeable. Very satisfied with the service.
Chris was friendly and professional, and did a thorough assessment of our home for AC installation. He was knowledgeable and informative, providing detailed explanations and various options for what we needed. Would highly recommend!
Took the time to explain everything about the new air conditioning. Very professional, efficient and fast!
Andrew completed our new toilet installationand was meticulous throughout. His respectful and thoughtful attitude made him a pleasure to deal with!
Great technician! Dave has been helping me with plumbing issues in the past and now we are tackling my 25 year old A/C unit
Dave (and his partner) were awesome. Very knowledgeable and friendly guys. Thanks
The HVAC man Dave came out promptly and recharged my 18 year old system to keep it running this summer. Much appreciated in this heat.
Chris was wonderful. Friendly, knowledgeable and honest. Will be a return customer.
We were having problems with our air conditioner and our computerized thermostat… as usual Dave came and fixed the issues quickly and answered all my questions!!
We have had numerous issues with our house and have always used capital plumbing and would never go anywhere else…
We have had numerous issues with our house and have always used capital plumbing and would never go anywhere else…
I made the phone and the same day they were out to deal with my issue of a water leakage by my hot water tank and furnace. Great Job by Kevin - explained all to me. Thank you so much!
Kevin gets 10 stars
Dorothy Briggs
Kevin gets 10 stars
Dorothy Briggs
We have used Capitol plumbing for the last couple of years. We have found both Andrew and Jesse to be excellent service providers.
Had Paul come today and he is a great addition to the team. Thanks for your wonderful service. We had Darren come today for a major sewer clog caused by huge tree roots. Very knowledgable, pleasant and effective in getting this job done. Great service and plumbers here!!
Today, we had Vince to deal with a small leak. Once again a great person to have on your team.
Had Paul come today and he is a great addition to the team. Thanks for your wonderful service. We had Darren come today for a major sewer clog caused by huge tree roots. Very knowledgable, pleasant and effective in getting this job done. Great service and plumbers here!!
Today, we had Vince to deal with a small leak. Once again a great person to have on your team.
Absolutely amazing experience. He truly listens and provides alternative options to fit the budget and if it doesn’t fit, no pressure to push you to do the work. It’s no wonder you have to wait to see Dave but so well worth the wait. Looking forward to him installing the new AC!!!!
Matt G and partner were on time, friendly, very knowledgeable and efficient. I highly recommend this company for the above reasons. They great!
A++ review. Learned lots as well as a homeowner of what to do and what not to do.
Braydon and Carlos were awesome! Once again, they found an item that needed immediate attention and a couple that I can have repaired/replaced in the future. I always learn something new about my home and how it operates. The more we know the better! Customer service is outstanding!
Sadly, Braydon is a Flames fan.....wasn't sure I should let him in, but relented....GO Oilers!
Sadly, Braydon is a Flames fan.....wasn't sure I should let him in, but relented....GO Oilers!
Capital Plumbing is the only plumbing that provided outstanding customer service for a quote. My call was answered immediately and they booked a quote right away, plus did an advance call to let me know they were on the way. I haven’t had work done yet but they are already winning for customer service. They even brought/wore shoe coverings in the house. Impressive and they came highly recommended to me. I could see why.
Thank you Dave. I appreciate your availability today and lessons on the multiple plumbing issues I raised. Goodbye galvanized pipes...got it 🙂
Braydon and Kevin did an excellent job in installing a new hot water tank. They were very helpful and informative in helping us understand the problems with our old water tank. They were also very helpful in connecting our bbq to the natural gas meter. We will definitely have them back for any future plumbing repairs we may need.
Thank you again Capital Plumbing and Heating for coming to help resolve a plumbing issue. Matt and Carlos were great to deal with. Both were friendly, professional, and knowledgeable. I've used Capital multiple times for various plumbing issues and have been pleased with their service every time.
Braydon was extremely knowledgeable of the services offered. I was very impressed with how detailed oriented he was. For each process he explained exactly what will be involved.
Carlos and Kevin were wonderful to work with: very friendly, patient, responsive to questions, and offered proactive advise on the state of our equipment without imposition. Just really a great experience everytime Capital Plumbing technicians come to our home.
Capital Plumbing has been coming to our house for years now, and every time it's truly been a fantastic experience. Whether it's been our furnace or our hot water tank and for this last visit our sump pump I can't thank them enough for fixing the problem. I would like to thank all the staff at Capital for doing such a fantastic job. They will always be my first call. Also big shout out to Dave for dealing with the sump pump today.
I had Capital Plumbing and Heating come out for a malfunctioning furnace today. It was the fourth or fifth time I've called on Capital over the past decade. Once again the service was fantastic. Chris was friendly and capable. He diagnosed the problem quickly and had it up and running again within in a couple of hours. He checked the furnace repeatedly afterward to make it sure it was working. There are lots of things where I don't know who to call, but furnace/AC is not one of them. Highly recommended.
The two Daves were excellent. They took their time, explained everything, provided options and were very pleasant. We could not believe they were able to replace our garburator on the same day, and were neat and tidy with their work. This is the first time we have tried Capital Plumbin and Heating, and will be using the company again. Thanks to both Daves!
Friendly, informative, and overall a pleasure to deal with Chris. Capital Plumbing unfortunately has a $99 show up fee, understandable, and I did not compare prices so will not attest to that but they showed up within 24 hours when a lot of others said within a week.
I used Capital Plumbing at my old residence. They were the best then and still continue to be today. I knew when I called for service for my new place I would definitely get the same service. I was right and they didn’t disappoint. The technician was excellent. The lady that answered the phone was the best customer service representative I have ever talk to. They are very lucky to have such a great representative for their company answer the phone. It all starts with the phone call. I would 100% recommend this company to everyone
(Updated from 1 to 3 stars) They eventually did the work they said they would do but:
- they didn’t do the work the first time they came
- I had to call them six times to get them to finally listen and come back without charging me even more
- the tech complained to my wife that the job was underquoted (even though the quote was given on site after a thorough examination of our system)
- I have no way of checking whether he did a good job or rushed through it because he thought we weren’t paying enough
I give 3 stars because the job was eventually completed but I had to hound them and argue to get them to do the job they originally agreed to for the price they quoted. If you want the full story, read on.
I asked them to come give me a quote for a water softener and descaling - they originally told me it would be a free quote and then tried to change that to be $100 for a “service call”, which I had to argue to avoid.
The tech was friendly and helpful, so I agreed to do the descaling for about $500. After maybe 45 minutes he said he couldn’t do the descaling because he didn’t know if the unit was designed to be descaled, and he admitted he didn’t really do anything for me. He charged me a reduced price but still over $250, and I didn’t think I had any choice. After he left I called the boiler manufacturer and within 10 minutes found out it should be descaled.
It took two weeks of me calling over and over, speaking to different receptionists and hearing various reasons they couldn’t do it yet or couldn’t confirm a price and then they would just stop calling me back. Finally I was told I would have to pay the full original price on top of what I already paid. I said that was unacceptable because all I am asking is for them to do what they originally said they would do and I am willing to pay the difference.
I was told a manager would reach out to me to discuss. Mid afternoon I called again and was told he had just stepped out but would call as soon as he got back. Finally the next morning he called back and agreed to do what I was asking, and a tech came the next week. The tech was at our house for about 1.5 hours and complained that we were underquoted but still honoured the price.
- they didn’t do the work the first time they came
- I had to call them six times to get them to finally listen and come back without charging me even more
- the tech complained to my wife that the job was underquoted (even though the quote was given on site after a thorough examination of our system)
- I have no way of checking whether he did a good job or rushed through it because he thought we weren’t paying enough
I give 3 stars because the job was eventually completed but I had to hound them and argue to get them to do the job they originally agreed to for the price they quoted. If you want the full story, read on.
I asked them to come give me a quote for a water softener and descaling - they originally told me it would be a free quote and then tried to change that to be $100 for a “service call”, which I had to argue to avoid.
The tech was friendly and helpful, so I agreed to do the descaling for about $500. After maybe 45 minutes he said he couldn’t do the descaling because he didn’t know if the unit was designed to be descaled, and he admitted he didn’t really do anything for me. He charged me a reduced price but still over $250, and I didn’t think I had any choice. After he left I called the boiler manufacturer and within 10 minutes found out it should be descaled.
It took two weeks of me calling over and over, speaking to different receptionists and hearing various reasons they couldn’t do it yet or couldn’t confirm a price and then they would just stop calling me back. Finally I was told I would have to pay the full original price on top of what I already paid. I said that was unacceptable because all I am asking is for them to do what they originally said they would do and I am willing to pay the difference.
I was told a manager would reach out to me to discuss. Mid afternoon I called again and was told he had just stepped out but would call as soon as he got back. Finally the next morning he called back and agreed to do what I was asking, and a tech came the next week. The tech was at our house for about 1.5 hours and complained that we were underquoted but still honoured the price.
Second time I’ve used Capital Plumbing because first experience was fantastic as was my current experience. Dave is very knowledgeable and explained everything. Explained the cost process before picking up a part. Will be definitely requesting Dave when needed in the future. Thank you so much.
Dave and the team were great! I had an issue with my in-floor heating and they were easy to schedule, on time to the appointment and very pleasant!
They even returned on a courtesy after my initial appointment to validate everything was working. Thank you!!
They even returned on a courtesy after my initial appointment to validate everything was working. Thank you!!
